Frequently asked questions

How Does Shipping Work

1. Orders take up to 7 days to ship out. We are a handmade company with a small batch process.

2. Orders that are over $30 are shipped out at no cost to the customer via Priority Mail (this includes package insurance) which take 1-3 days to arrive after the order has been shipped out.

3. Orders under $30 have a flat rate cost of $5.99 and it is delivered via First Class Mail which takes 1-3 business days after the product has been shipped.

Please allow 7-10 Business Days for your product to arrive.

Refunds

You have a 30 day money back guarantee with any order that you place. You can receive a full refund for any reason no questions asked. Just reach out at hello@reclaimyourcrown.co to inquire.

Do You Ship International?

Yes, international orders have a flat rate of $30.

About Our Ingredients

Potential Allergens
Our products may contain tree nuts (shea/coconut) and do have ingredients that may have been produced in a factory with wheat, egg or milk products, please keep this in mind when purchasing.

We DO NOT use:
Parabens
Mineral Oil
Formaldehyde
Petroleum
Paraffin
Phthalates
DEA

Preservatives are used in water based products to prevent bacterial growth and protect consumers.These formulations are therefore using approximately 98% all natural ingredients.

Oils and butters do not require a preservative so they are not used in our products making them 100% all natural, please store in a cool dry place to keep fresh. Safflower Whipped Shea is a temperature sensitive product, high temperatures will cause it to melt, and when it re-solidifies there will be crystallization.

How Can I Contact You?

Reach out anytime at hello@reclaimyourcrown.co

We currently do not process orders over the phone, but we can help you to complete one via email.